US & Canada Number: 1-888-999-1751
International Number:  1-408-299-0988

Lifetime Warranty

  • Free Unlimited Prong tightening and cleaning
  • Free Replacement of Your Accented Diamond(s) up to 7pts (2.5mm)
All of our diamond jewelry is manufactured using the highest quality materials and is carefully inspected prior to shipment. We stand behind every diamond jewelry we sell which is why we offer a Lifetime Warranty to all of our Customers. If the problem is deemed to be cause by a manufacturer defect, we will make the necessary repair free of charge. If the accented diamond(s) on your engagement ring setting become loose and falls out, you may bring in or send us your ring for replacement of the accented diamond(s) up to 7 pts (2.5mm), free of charge. We are not responsible for the shipping and insurance fees.

Please note the center diamond in all diamond jewelry setting is not included in our lifetime warranty. All warranties will be voided if the jewelry product has been worked on (eg. sized, repaired, setting adjustments, ring modifications and/or engraved) by another jewelry other than Hung Phat USA Diamonds & Jewelry. For further questions or to take advantage of your lifetime warranty on a diamond jewelry purchased from us, please contact us at [email protected] or 408-299-0988.

[email protected]